This exam will cover the positioning and benefits of adopting Dynamics 365.Candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing.Candidates of this exam should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.Beta exams are not scored immediately because we are gathering data on the quality of the questions and the exam. Learn more about the value and importance of beta exams.
Modules in this learning path
Introduction to Microsoft Dynamics 3657 Units36 min
Dynamics 365 revolutionizes CRM and ERP by applying intelligence to all forms of data. This enables organizations to evolve from reactive business decisions to proactive insights that empower your employees to accelerate business results.
Principles of cloud computing and deployment10 Units43 min
Moving to the cloud allows businesses to achieve the benefits of digital transformation. This module will help you understand what it means to move to the cloud and the benefits you can gain.
Recognize Dynamics 365 Security10 Units57 min
Microsoft Dynamics 365 provides multiple levels of security. It improves the secure foundation across physical, infrastructure, and operational security by Microsoft Azure and a role-based security model at the application level.
Connect and analyze your Dynamics 365 data6 Units58 min
Leverage Power Platform, Common Data Service, and internal reporting tools to connect, analyze, and display your data in Dynamics 365.
Introduction to Dynamics 365 Sales9 Units1 hr 9 min
Dynamics 365 Sales enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster.
Introduction to Dynamics 365 Marketing8 Units41 min
Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence.
Introduction to Dynamics 365 Customer Service10 Units1 hr 3 min
Differentiate your brand with Microsoft Dynamics 365 Customer Service by leveraging built-in intelligence to deliver faster, more personalized service and add value to every customer interaction.
Introduction to Dynamics 365 Field Service9 Units58 min
Microsoft Dynamics 365 Field Service provides complete field Service Management including service agreements, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.
Explore Microsoft model-driven app integrations and Dynamics 365 Customer Insights6 Units32 min
A key feature of Microsoft Dynamics 365 is that it can easily be integrated with other Microsoft solutions as well as a myriad of third-party applications. Explore available integrations for the customer engagement apps.
Introduction to Dynamics 365 Finance6 Units57 min
Automate and modernize your global financial operations with Dynamics 365 Finance. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth.
Introduction to Dynamics 365 Supply Chain Management12 Units1 hr 10 min
Bring IoT, mixed reality, and AI together to improve visibility across your global operations and act on predictive insights that increase supply chain and manufacturing productivity.
Introduction to Dynamics 365 Business Central9 Units35 min
Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.
Introduction to Dynamics 365 Human Resources7 Units30 min
Hire, onboard, and retain people who can deliver impactful results. Microsoft Dynamics 365 Talent empowers your HR team and people managers with the tools they need to land top candidates and accelerate their success.
Introduction to Dynamics 365 Commerce7 Units24 min
Dynamics 365 Commerce delivers a complete omni-channel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.
Explore Microsoft Finance and Operations app integrations7 Units24 min
A key feature of Microsoft Dynamics 365 is that it can easily be integrated with other Microsoft solutions as well as a myriad of third-party applications. Explore available integrations for the Finance and Operations apps.