Business User

Increase efficiency and productivity in your business. You use Microsoft applications to move your business forward. Learn how tools like Microsoft 365, Dynamics 365, and AI can support your team and grow your business.

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2 Learning Paths

AI for Business Users
Free

4 Learning Paths

AZ-900 – Microsoft Azure Fundamentals

Candidates for this exam should have foundational knowledge of cloud services and how those services are provided with Microsoft Azure. The exam is intended for…
Not Enrolled

1 Learning Path

Course IC-002T00 – Microsoft Cloud for Sustainability
Free

1 Learning Path

Course MB-280T01 – Configure Dynamics 365 customer experience model-driven apps
Free

1 Learning Path

Course MB-280T03 – Design and deliver powerful customer experiences with Dynamics 365 Customer Insights
Not Enrolled

1 Learning Path

Course MS-080T00 – Employee Experience Platform Specialist
Free

1 Learning Path

Course MS-4004 – Empower your workforce with Microsoft 365 Copilot Use Cases
Free

1 Learning Path

Course MS-4005 – Craft effective prompts for Microsoft 365 Copilot
Free

5 Learning Paths

MB-910 – Microsoft Dynamics 365 Fundamentals (CRM)

This exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement…
Free

5 Learning Paths

MB-920 – Microsoft Dynamics 365 Fundamentals (ERP)

This exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps. Candidates of this exam should have general technical knowledge. They…
Free

12 Learning Paths

PL-100 – Microsoft Power Platform App Maker

Note The product team recently completed efforts to rebrand Common Data Service as Microsoft Dataverse. The Common Data Service User security role is now Basic…
Free

6 Learning Paths

PL-300 – Microsoft Power BI Data Analyst

The Power BI data analyst delivers actionable insights by leveraging available data and applying domain expertise. The Power BI data analyst collaborates with key stakeholders…
Free

2 Learning Paths

PL-900 – Microsoft Power Platform Fundamentals

Candidates for this exam aspire to improve productivity by understanding the capabilities of the Microsoft Power Platform, automating basic business processes with Power Automate, performing…
Free

4 Learning Paths

SC-900 – Microsoft Security, Compliance, and Identity Fundamentals

This exam is targeted to those looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services.…